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友嘉因應未來工業4.0趨勢，了解到信息化、可視化與e化是工業4.0必備基礎。因此，友嘉于2011年正式導入FNPS生產系統（FEELER New Production System），并于今年8月8日在友嘉臺中廠舉辦FNPS精實生產成果發表會，以資訊翻轉為主題，邀集友嘉全體員工、集團臺灣姊妹廠人員、30余家零組件供應商等共同參與，透過簡報與工廠導覽介紹方式，呈現友嘉在FNPS上的努力成果，當天展示內容讓在場與會伙伴為之驚艷。
友嘉李進成總經理表示，FNPS前三年為蹲馬步打基礎時期，起初讓公司員工先了解改善手法（如小改善、OPL等），并建立新的生產模式；2015年開始利用生產節拍、產線布置等，結合廣告牌管理、物流系統規劃等，來達到生產同步化，縮短L/T（LeadTime）；2016年將過去系統未涵蓋之作業模式，改以e化方式推動將信息及管理作結合，并發展創立供應商平臺、云端系統、智能化系統及數字化系統，有效串聯上下游信息，可說是友嘉邁向智慧化工廠相當重要的一步。
值得一提的是，友嘉對FNPS的順利推動，主要是來自于友嘉集團朱志洋總裁對于精實生產的堅持，以及李進成總經理全程參與的重視，從前端業務到生產，以及終端的售服服務部分，每個階段均呈現出不同的樣貌。如何做好管理，讓各單位在溝通上打破三現(現地、現物、現象)并攜手合作，將所遇問題提出與各單位討論是很重要的，精實生產模式即可用最短時間將三現做詮釋，透過信息化、可視化與e化讓各單位間可相互合作，減少信息上的傳輸與錯誤。
目前友嘉已自行開發工業4.0與智慧化工廠推動上所需各項軟件，并以FNPS蹲馬步打基礎的基本功，將人工作業才能達到的信息連結，改以系統登入模式，藉由系統取得的相關大數據，透過e化結合將實際需求內容轉以聯網方式，提供各作業流程所需之實時信息。而在工業4.0與智慧化工廠推動上，e化、可視化以及信息串聯是非常重要的關鍵，未來友嘉將持續發展及優化各項平臺系統及結合集團能量技術，期許提供更優質的產品與服務給客戶。
In response to the rise of the Industry 4.0 era, FEELER understands that the foundation of this new trend lies in the real-time information, visualization and digitalization. Therefore, since 2011 FEELER officially introduced the FNPS (FEELER New Production System) and this year, to spread awareness on the theme, organized on August 8th at the FEELER Taichung factory the conference “FNPS Result Publication Meeting”. The entire staff of the company, the staff of the Taiwanese “sister” FFG Companies, more than 30 third-party suppliers and other collaborative partners was all invited to participate to a series of activities that included a conference and a factory tour to give an actual illustration of the invested efforts and stunning results achieved on the FNPS project.
FEELER’s General Manager Mr. James Lee affirmed that it took 3 years of hard work in order to create a solid foundation to the FNPS, allowing the employees to fully understand the various techniques (e.g. small improvements, OPL etc.), and to establish a new production model; the company started taking advantage of the system already in 2015 with a new production rhythm, giving a new set-up to the production line and with a new logistic plan integrated with a supervision system to achieve a synchronized manufacturing organization, cutting down the L/T (LeadTime);
2016 was a crucial year in the evolution of the system, having every operating procedure encompassed within a special pattern, pushing the digitalizing of every aspect, combining information and management and creating a smart cloud platform for the interactions with the suppliers so as to establish an effective information channel between the parties. In doing so, it can be said that FEELER took very important step towards the creation of a Smart Factory.
It is worth mentioning that if FEELER promoted the FNPS it is mainly due to the initiative of the FAIR FRIEND GROUP (FFG) Chairman Mr. Jimmy Chu, who persevered in establishing a reliable production system together with the General Manager Mr. Lee who supervised every stage of the project from the production to the final sale and after-sale service, despite the fact that each of these aspects presented a very diverse appearance. However good the management was, allowing each unit to join hands and work together, discussing the issues encountered was very important in order to realize a functional and reliable production model that could shorten the processing time. Through information, visualization and digitalization, every unit could mutually cooperate to reduce the error in the transmission of the information.
Currently FEELER has implemented its own Industry 4.0 creating a Smart Factory with the support of their self-developed software and now through the FNPS which established a strong foundation to the organization allowing their staff to take advantage of a practical information network when executing their daily tasks.
The old online platform was modified, making room for a new large data system consisting of a digital combination of the actual requests and of the resources already within the network, providing all necessary immediate information to each process being carried out whenever requested by the operator. Furthermore, to promote the Industry 4.0 and the Smart Factory, the digitalization, visualization and information network, which are fundamental aspects, will be further developed in the future by FEELER in order to optimize every item of the platform. It is all a matter of time before all the energies and technologies in the group will be more and more integrated in the hope to provide to the customers the highest level of excellence in the products and services.
